Head of Monitoring, Evaluation, Accountability & Learning

Intro text

Application deadline: Sen 23 Sep 2019

Head of Monitoring, Evaluation, Accountability & Learning

1 (one) position based in Jakarta




Yayasan Sayangi Tunas Cilik (Save the Children Indonesia) is changing for the better.  We've begun to build a national organization that aims to be a strong, local, and self-sustaining voice for children in Indonesia. 

The Head of Evidence & Impact will lead the overall monitoring, evaluation, accountability & learning (MEAL) framework for the entire country program. The role will have a focus on higher level analysis of our collective achievements towards our country strategic plan. The role will provide technical expertise to improve evidence generation and learning that will demonstrate the wider impact of YSTC work on children’s lives in Indonesia. The role will serve as a mentor position to other senior MEAL colleagues across the country in both humanitarian and development intervention areas.

The Head of Impact & Evidence will inform and influence senior management and fellow thematic technical advisors to facilitate evidence-based decision-making based on an efficient and reliable data management system. The role will also help strengthen country office’s research and evaluation capability, providing capacity building to area teams to advance their analytical and adaptive programming techniques with sound principles of quality child rights programming. This position will institutionalize evidence generation and learning practices so that YSTC can become a thought leader in selected thematic areas in both humanitarian and development settings.

We are looking for a highly analytical person who can articulate complex issues with intelligibility to a wide number of stakeholders, including senior management, donors and other Save the Children member offices around the world.




Reports to:

Programme Development Quality & Learning (PDQL) Director

Direct Reports:

1-3 (with the potential to increase)


Role holder will work closely with the PDQL Director to help track progress against the country

strategy and respective learning agenda, institutionalising a culture of MEAL. The role holder should

be an enabler in coordination with programme operations (including humanitarian) and

policy/advocacy/campaigns/ business development. Approximately 40% of the role will be

humanitarian focused.

Budget Responsibilities:




Monitoring, Evaluation, Accountability & Learning:

  • Oversee the provision of technical advice during program planning and designing phase, ensuring that input, output and outcome level results are logically linked to country strategic plan; to review process and performance indicators of the project in view of project goals and objectives. Participate actively when project demands are high or support the relevant MEAL manager to do so.
  • Oversee the accountability mechanism and ensure appropriate improvements are made and that feedback is effectively incorporated into design and adaptations.
  • Lead planning of needs assessments in coordination with external sector agencies, where required, ensuring assessment findings are documented and include an analysis of children’s needs.
  • Lead planning, implementation and follow-up of internal and external research and evaluations (real time evaluations, evaluations of humanitarian action, project evaluations etc.) including technical oversight and support.
  • Provide quality assurance for MEAL related events, including review of ToRs for major MEAL related consultancies, baseline and research and evaluation designs and reports and, to be present at the validation/dissemination meetings for baselines, research pieces, and evaluations
  • All learning is documented and shared via the relevant protocol and stored for knowledge management purposes.
  • Key project learning milestones or initiatives are shared with senior management and the board as and when applicable.
  • Influence program design by applying existing research and learning form the foundational theory of change.
  • Oversee program KPIs, their delivery and advise on any relevant improvement processes.


Institutionalize Organizational MEAL Culture

  • Lead the development and implementation for Save the Children’s overall MEAL framework in line with the Save the Children’s MEAL maturity model
  • Lead an integrated CO MEAL system for development and humanitarian programs; including measurable standard thematic indicators, standard procedures and processes, corresponding data collection and reporting tools and guides
  • Assume leadership for the coordination and harmonization of programme and project MEAL efforts through facilitating cross-learning and sharing of technical resources.
  • Coordinate with the support of the technical advisors, awareness raising of SCI MEAL maturity model and support implementation of country office commitments to Save the Children’s MEAL vision
  • Support Awards, Finance, PDQ/TAs and Operations to implement a MEAL compliance strategy towards donor commitments, especially in project start-ups, implementation and phase-outs. 
  • Oversee the roll out and utilization of standard MEAL procedures, processes, standard thematic indicators, corresponding data collection and reporting tools (such as MEAL plans, MEAL master budget, output trackers, IPTTs, quality benchmarks, database systems).
  • Ensure regular communication and information sharing to MEAL framework stakeholders.


Knowledge Management - developing and disseminating learning products:

  • Lead the development of learning products such as Fact Sheets, policy briefs, policy position papers, publications, etc. and innovative ways of packaging such products for children and young people.
  • Build repository/stock of these learning products (including evaluations and recordings of Asia Learning Series)
  • Lead the management and implementation of learning outlets such as evidence days/events, webinar series, and professional talent development of CO staff in child rights programming, community participation approaches, MEAL and research among others.
  • Be a champion in the development of an organizational culture for knowledge sharing and cross learning.
  • Support the development and implementation of a strategy for essential document management and information security for institutional memory and advance organizational learning including procedures and systems for electronic and hard copy filing and transfer and sharing of information.


Country Strategy - Demonstrating outcomes for Children:

  • Bring and apply cutting-edge thinking and best practice at all stages of the research and evaluation processes including child led/child sensitive approaches
  • Develop regular dissemination outlets e.g. fact sheets, policy briefs, evidence events etc and including child friendly versions
  • Lead the development and implementation of a coherent and coordinated research and evaluation strategy so that all projects are supporting evidence generation which demonstrates what works for children in Indonesia, in what context and why, if not, why not?
  • Undertake analytical work on quality child rights programming to generate sectoral and cross thematic learning’s on trends and opportunities for YSTC to achieve better outcomes for children
  • Participate in the country strategic planning process and ensure oversight and tracking of its implementation.
  • Manage interdependencies with other functional teams e.g. Advocacy and operations for strategic initiatives across Save the Children to ensure alignment to our country strategy


Team Management, Mentorship, and Capacity Development:

  • Overall line management and matrix management the MEAL team, ensuring appropriate support and capacity development is provided.
  • Identify learning and training opportunities for MEAL and other staff and work as a mentor and role model for MEAL staff and MEAL focal persons; and identify career and professional development opportunities for MEAL team
  • Collaborate with the HR department on Talent Management to ensure department talent is identified and staff have clear career development pathways
  • Conduct training and awareness raising activities for operations and programme technical staff at field and country office level regarding MEAL priorities and quality standards.
  • Bring research, analytical and critical thinking to the entire programme life cycle and especially to the thematic technical advisers, elevating and enhancing their role.
  • Enhance CO’s capability in research and evaluations through designing and implementing effective capacity building measures
  • Ensure appropriate efficient and effective staffing within the team to be able to carry out major MEAL functions.


Networking and Partnerships:

·     Establish and maintain strong working relationship with other technical leads (thematic and cross functional), regional MEAL team, Save the Children Members, and Academia to initiate, adapt or test new practices, approaches or methodologies with a view of improving outcomes for children and our ability to demonstrate and showcase that impact.

·     Attend selected working groups or external meetings to showcase evidence.

·       Support the capacity development of our strategic/implementing partners in research and MEAL.


Humanitarian Programme and Standards

·     In collaboration with the humanitarian team, ensure and support integration and implementation of MEAL systems that are compliant with the Core Humanitarian Standards (CHS)

·     To ensure that the minimum standards are maintained in accordance with the CHS for emergency response programmes.

·     Oversee and carry out regular MEAL visits to humanitarian programme in order to support the development of MEAL tools and gather evidence that will inform the design of new emergency interventions and ensure quality programming for beneficiaries.

·     Ability to operate with flexibility in the event of a humanitarian crisis




Innovating and Adapting (Leading Edge level)

  • Drives innovations and breakthrough solutions to improve outcomes for children
  • Promotes a culture and work environment to test new ideas, takes risk and learn from failures
  • Embeds and scale evidence-based change to deliver enduring transformation for children
  • Builds the confidence of others in their own ability to develop new ideas and embrace change
  • Generates learning for the organization and evidence for impact and quality of our work
  • Bring the best of innovations from our partnerships and other sectors in the organization
  • Sponsors initiatives to ensure that people, processes and technology create an agile organization, responding quickly to external events

Applying technical and Professional Expertise (Leading Edge level)

  • Sets and drives standards for the organization to deliver better quality outcomes for children
  • Aligns technical and professional standards to support our strategy
  • Coordinates and harness professional expertise across the organization
  • Shares knowledge and best practices on technical solutions so that others can make best use of that expertise

Communicate with Impact (Leading Edge Level)

  • Delivers influential advice and briefings to internal and external audiences to build the call for action
  • Builds behind the scene support for ideas
  • Conveys complex issues with clarity, brevity and confidence

Problem solving and Decision Making (Accomplished level)

  • Produces data and evidence to drive decision making and quality improvement
  • Provides frameworks to support decision making
  • Explores and analysis external trends and their potential impact on strategic choices

Developing self and others (Accomplished level)

  • Gives regular positive and constructive feedback to others
  • Identifies clear development needs and development plans through regular constructive reviews of their own performance (and their team’s where appropriate)
  • Creates space for others to learn and provides challenging and stretching tasks and assignments when people are ready for them
  • Coaches others to learn from their experiences on the job and to use the resources available to them

Networking (Accomplished level)

  • Builds trust with contacts through openness and honesty
  • Participates effectively in sensitive, complex and/or high impact relationships and networks
  • Builds strong relationships with a broad range of stakeholders
  • Spots opportunities to bring together partnerships/working alliances that have not been used before




  • 7 plus years of experience with and knowledge of principles and current approaches to MEAL in relief and development programs, using both quantitative and qualitative methods.
  • A graduate in a related field, for example but not limited to, research, statistic, analysis. Work experience will always be considered in lieu of education.
  • Experience in facilitating the capacity building efforts of diverse colleagues, including local partner agencies.
  • Demonstrated ability to transfer knowledge to diverse audiences through training, mentoring and other formal and non-formal methods
  • Understanding of data and information needs for program management and decision making.
  • Credibility and influence (externally and internally) through depth and breadth of expertise; the ability to give professional support and direction to others; seek, review and apply best practice from elsewhere.
  • Intellect, creativity and judgement: original ideas; creative approach; sound judgement, encourage ideas, initiative and innovation in others.
  • Personal effectiveness/self-management: time, pressure, flexibility, adaptability, commitment to own development;
  • Leadership and vision: clear vision; ability to secure commitment to vision; initiate and manage change; to earn credibility; to inspire colleagues; to accept responsibility; integrity and fairness;
  • Considerable proven experience in undertaking and leading the production of policy, research and evaluation outputs in similar organisations (Save the Children)
  • Knowledge and demonstrated experience of designing and managing high level researches and evaluations
  • Extensive experience in analysing the situation of children using the child rights programming/ principles framework
  • Proven track record of policy influencing with partners, government and civil societies/key stakeholders
  • Demonstrated ability to think critically, strategically and analyze complex information and offer creative, practical and effective solutions
  • Excellent written and verbal communications skills, and an ability to produce and disseminate research and evaluation outputs to variety of audiences using effective approaches
  • Willing and able to travel to support field teams as security permits



Equal Opportunities

The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.

Child Safeguarding:

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

Health and Safety

The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.




Information for internal candidates only:

  • Current Save the Children employees should inform their line managers before submitting an application.



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Closing date for application is up to September 23rd, 2019.


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Save the Children encourages qualified candidates to apply regardless of religion, race, gender, sexual orientation or disability

All recruitment practices and procedures reflect Save the Children’s commitment to protecting children from abuse